Where is my Mpan – 2021 energy bill update

Where is my MPAN and MPRN number?

We should start of by defining what each of these numbers are, and what they mean. MPAN stands for Meter Point Administration Number, and is exclusively linked to your electricity supply. Confusingly, it is often referred to by other names – most commonly “Electricity Supply Number” or “S Number”. This is just industry jargon and not something you need to panic about. The MPAN number is NOT the same as your customer reference number – this is a common mistake to make.

Example of a MPAN number 

MPRN numbers are an entirely different thing all together – but should still not be confused with you customer reference number. MPRN stands for Meter Point Reference Number and is exclusively linked to your gas supplier. Have a look at your most recent bill for something that looks a bit like this:

Example of an MPRN number 

These descriptions are very general and these numbers can be found within your last bill from your gas supplier. If you don’t have access to a copy of your latest bill then don’t worry, you can call up your supplier and find out over the phone. In this guide we are going to give invoicing examples from across the UK, and where to find your MPAN and MPRN number within these.

British Gas:

17

Example British Gas Bill

Your MPRN and MPAN number will be found at the bottom of the last page of your British Gas bill – helpfully labelled as location number 17. As you can see, the layout is very similar to our examples provided. Once you know what you are looking for, it is hard to miss!

Brook Green Supply:

14

Example Brook Green Supply Bill

The MPAN information for Brook Green Supply is located on the final page of your billing correspondence and should look like the example above. These invoices are well sectioned so there should be no difficulty in finding your MPAN – numbered as section 14.

CNG:

A

Example CNG Gas Bill

For CNG billing your MPRN number is located near the header of your first page, and could be easily missed. Shown as your “M number” – this is a good example of how confusing even the simplest changes in terminology can be. Throughout this guide you will see how different suppliers like to switch up the terminology used. Location labelled as A.

Corona Energy:

B

Example Corona Energy Bill

Corona Energy usually contain their billing invoices to within one page, so do not panic if you think you are missing some of your invoice! It is difficult to show in detail, but your MPRN is shown underneath “Meter Point Reference” in location B.

D-Energi:

Example D-Energi Bill

Unfortunately, there are no clear example bills for D-Energi – but this slightly abstract image should provide plenty help for finding your MPAN number. It follows the same layout as our original example, and should be relatively easy to find. If your bill looks different from this then do not panic! This is a very general image to show the formatting of your bills and should be treated as such.

EDF:

CC

Example EDF Energy Bill

EDF will usually send you two or more pages of invoicing for your monthly bills. Usually, the MPAN will be located near the bottom of the last page of your invoice. The length of invoicing will vary from customer to customer so please bare this in mind. Labelled as location C.

Engie:

D

Example Engie Bill

Engie will often send out incredibly long and detailed invoices – and your MPAN number is often seen throughout. There is often more than one location to find this information but the clearest has been labelled. It is usually located at the top of the page, labelled as location D.

E. ON Electricity:

E

Example E. ON Electricity Bill

There will be two entries for E. ON as their billing invoices look slightly different dependant on the nature of energy consumption. This example electricity bill shows that the MPAN is actually titled “Electricity Supply Number” and is located in the small print on the side of the invoice, location E. It is difficult to spot, so please read your bill carefully.

E. ON Gas:

F

Example E. ON Gas Bill

Your MPRN is located in a similar position to the equivalent MPAN – in the small print. It is incredibly hard to spot your MPRN, so please read the invoice carefully. It is listed as Gas Meter Point Reference, in location F. This is another example of how suppliers like to change their terminology randomly.

Gazprom:

G

Example Gazprom Energy Bill

Gazprom Invoices are clearly set out, and you should not face too much problem navigating through the information presented. They clearly show your MPAN near the top of the second page, labelled as location G.

Green Network Energy:

H1

H2

Example Green Network Energy Bill

Green Network Energy usually roll both of their electricity and gas billing into the same invoice, split into two sections. They have already labelled this guide so try to ignore any labels that aren’t mentioned in the description. Your MPAN number for electricity is shown as the “Supply Number” beside location H1. Your MPRN number is located further down the page at location H2 – it is important to not get these two sections confused with one another.

Haven Power:

I

Example Haven Power Electricity Bill

Haven Power keep their invoices short, and your MPAN number should be one of the first things you see. Labelled as “Supply Number” and located near the top of your first invoice page – labelled as location I.

Niccolo Gas:

J

Example Niccolo Gas Bill – Niccolo

Niccolo Gas invoices are always kept as concise and clear as possible. For gas customers, your MPRN number is clearly displayed at location J. These invoices are always accessible through the billing platform, and can be downloaded for local access.

nPower:

K

Example Npower Energy Bill

Npower are one of the few suppliers to dedicate an entire section within the end of their invoices to customer reference numbers. Your MPAN number is listed as your “Electricity Supply Number” and your MPRN is shown as the “Gas ‘M’ Number” – both listed under location label K.

Opus Electricity:

L

Example Opus Electricity Bill

Opus offer separate invoices for gas and electricity supply so their information has been separated into two sub-sections. The associated MPAN number for the account is located near the top right-hand side of the second page, listed as the “Supply Number”. This location has been shown as label L.

Opus Gas:

M

Example Opus Gas Bill

Opus gas customers receive very similar invoicing to the electrical invoices already discussed. Located in the same place as where your MPAN would be – the MPRN is shown as “Supply Number”. This is labelled as location M.

Scottish Power:

N

Example Scottish Power Bill

Scottish Power very astutely have separated the MPAN number clearly into the bottom of the front page of your invoice. You should have no problems finding it – but bare in mind that it could be labelled as “Electricity Supply Number” or something similar. It has been labelled as location N.

Smartest Power:

O

Example Smartest Energy Bill

Smartest Energy try to keep their invoices short – but manage to keep your MPAN number clearly separated from the rest of the information. This can be located at the end of your invoice, labelled as location O. It may be listed as “Supply Number”.

SSE Electricity:

P

Example SSE Electricity Bill

SSE separates their gas and electricity invoicing into separate documentation so they will be broken down into sub-sections here. For electricity invoicing, the MPAN is located at the end of the document as the “Supply Number”. It is labelled as location P.

SSE Gas:

Q

Example SSE Gas Bill

For SSE gas customers, your MPRN is listed in the exact same location as the MPAN for electricity customers. These invoices tend to vary in size and length so it may not be on the same page number for all customers, but location is consistent. Location has been marked as label Q.

Total Gas & Power:

R1

R2

Example Total Gas & Power Bills

Unfortunately, there are no clear examples of full Total Gas & Power invoicing but we have managed to find what your MPAN and MPRN should look like to help you find it. The MPAN is listed in the standard format, as is the MPRN – these have been labelled R1 and R2 respectively.

Utilita:

S1

S2

Example Utilita Energy Bill

Utilita roll their invoicing into the same documentation – so do not require discrete sub-sections. Your MPRN and MPAN will both be located at the end of the invoice. We have labelled the MPAN as S1, and the MPRN as S2 respectively.

Common Questions

Are MPAN numbers on meters?

No – although there may be rare exceptions to this rule, your MPAN number will be located on your latest invoice from your supplier. If you cannot find your MPAN number you can use our handy guide to help locate it!

Are MPRN numbers on meters?

No – although there may be rare exceptions to this rule, your MPRN number will be located on your latest invoice from your supplier. If you cannot find your MPRN number you can use our handy guide to help locate it!

What Are MPAN and MPRN numbers?

MPAN and MPRN numbers are numbers linked to your electricity and gas supply respectively. MPAN stands for ‘Meter Point Administration Number’ and is exclusively for electricity supply. MPRN stands for ‘Meter Point Reference Number’ and is exclusively for gas supply.

How to find my MPAN number?

The simplest way to find your MPAN number is to find an old invoice from your electricity supplier and use our handy guide to help you find it! If you do not feel confident doing this, or do not have access to an invoice, it is possible to call your electricity supplier and find out over the phone.

How to find my MPRN number?

The simplest way to find your MPRN number is to find an old invoice from your gas supplier and use our handy guide to help you find it! If you do not feel confident doing this, or do not have access to an invoice, it is possible to call your gas supplier and find out over the phone.

How to check MPAN number?

Your MPAN number will be located within any invoices from your electricity supplier – a simple check over these documents will present you with your MPAN number. If for whatever reason you think there may be a mistake, contact your supplier immediately.

How to check MPRN number?

Your MPRN number will be located within any invoices from your gas supplier – a simple check over these documents will present you with your MPRN number. If for whatever reason you think there may be a mistake, contact your supplier immediately.

Who issues MPAN numbers?

MPAN numbers are issued by your Distribution Network Operator – it is completely unique to your electricity supply. If you would like to read more about DNOs then you can visit National Grid for more information.

MPAN numbers for new supply?

If you are setting up a new electrical supply for residential or business buildings, the process is the same. You will first need to contact UK Power Networks and provide them with various pieces of information and payment. Once this has been completed then the MPAN team will raise a new MPAN number for you.