Corona Energy – Supplier Guide 2021

Corona Energy Company History

Corona Energy was founded in 1995 and are currently one of the leading suppliers in the UK for business gas and electricity. The energy supplier was acquired in 2006 by the Australian financial company Macquarie Group.

Key Facts About Corona Energy Today

  • Corona Energy has over 200 customer service experts in their team.
  • Supply 14% of the industrial and commercial gas market.
  • Corona Energy supply roughly 13,000 non-domestic customers.
  • Responsible for over 85,000 meters nationwide.
  • 75% of Corona Energy consumers are micro-businesses, small businesses and medium-sized companies (SMEs).
  • 25% of their accounts are industrial and commercial (I&C).

Corona Energy aims to follow their four main principles within their business. They are:

  • Putting the customer first.
  • Empower people.
  • Be forward-thinking.
  • Keeping things simple.

Benefits of Corona Energy

Corona Energy focuses on helping in the community. In 2018, they had a community outreach scheme for a primary school in their local area of Watford. The energy supplier partnered with the primary school in various ways, such as school uniform donations, fundraising with charity auctions and offered time to help with learning.

They also supported another local Watford organisation, the Small Acts of Kindness charity. The Small Acts of Kindness charity aim to supply gifts to the elderly who may be in need of support to reduce the impact of loneliness.

Corona Energy also pride themselves on diversity, aiming to employ people from a wide range of backgrounds, creating a diverse culture.

What Awards Have Corona Energy Won?

Corona Energy has held the Investors in People Gold award over the previous 4 years and has also won the Hertfordshire Charitable Business Audentior Award.

Who Owns Corona Energy?

Australian financial company Macquarie Group acquired Corona Energy in 2006.

Where Are Corona Energy Based?

Corona Energy Office

Corona Energy is based in Watford, Hertfordshire in the UK.

Who is the CEO of Corona Energy?


Neil Mitchell is the CEO of Corona Energy and he has been working at Corona Energy since 2004.

Where Are Corona Energy’s Headquarters?


Corona Energy’s headquarters are in Edward Hyde Bldg 38 Clarendon Rd, Watford, Hertfordshire, WD17 1JW, United Kingdom

Corona Energy Products, Rates and Services

Corona Energy offers a range of tariffs with price protection guarantees on energy rates for up to 36 months. Corona Energy has a vision for a renewable future, offering green energy contracts that are supplied with 100% renewable energy.

If you have recently moved into a property that is supplied with energy from Corona Energy, however, you don’t agree to a contract, Corona Energy with automatically place you on a deemed tariff.

For existing customers, failing to contact Corona Energy before your current contract agreement finishes, you will then be placed on a deemed tariff.

Corona Energy’s business gas rates are put into six bands. No matter how much gas you use daily, the unit rate price does not change. However, standing charge prices increase depending on your estimated annual consumption.

Deemed gas rates

BandEstimated annual consumptionUnit rateStanding charge
Band 1Up to 73,200 kWh5.90p per kWh£3.00 per day
Band 273,200 – 300,000 kWh5.90p per kWh£6.00 per day
Band 3300,000 – 750,000 kWh5.90p per kWh£9.00 per day
Band 4750,000 – 1,450,000 kWh5.90p per kWh£15.50 per day
Band 51,450,000 – 3,000,000 kWh5.90p per kWh£25.00 per day
Band 6More than 3,000,0005.90p per kWhDepends on site


If you are yet to switch energy suppliers once your Corona Energy contract expires, or it has been terminated, your gas and/or electricity supply to your property would be at an out of contract rate.

GasSite AQ Band – kWhUnit rate (p/kWh)Standing Charge (£/day)
Band 1<73,2005.93
Band 273,201-300,0005.96
Band 3300,000-750,0005.99
Band 4750,001-1,450,0005.915.5
Band 51,450,001-3,000,0005.925
Band 6>3,000,0005.9Site specific

AMR

Corona Energy offers automated meter reading. This gives a more accurate reading for gas usage and allows you to measure usage more precisely. AMR is great for becoming more energy-efficient and removes estimated bills. You can get an idea of costs from your readings too.

Power Efficiency Scheme


Part of the governments plans to decrease greenhouse gas emissions in the UK, the CRC Energy Efficiency Scheme means organisations are required to collect information relating to their carbon emissions annually.

Corona Energy helps businesses by providing annual statements if you choose the company as your energy supplier.

New Connections


Corona Energy can also help if you are moving into a new building. They aim to install a new connection in 10 days and have dedicated process managers. Corona Energy also offers no upfront costs for new connections.

To arrange a quote or for more information, you can email new.connections@coronaenergy.co.uk or phone the new connections team on 0800 804 8589

Why Should I Switch To Corona Energy?

  • Range of both fixed and flexible contracts
  • Dedicated account manager
  • Access to specialist advisors
  • Fully fixed non-commodity costs or pass-through
  • Help with developing and formalising risk management strategies
  • Expert market intelligence optimising your buying performance
  • myCorona online account management system

Corona Energy Fuel Mix 2019/20

UK energy suppliers use different mixes for their energy. Suppliers must disclose their fuel mix information to allow customers to make an informed decision when choosing their energy supplier. Below is a table of Corona Energy’s fuel mix for 2019/20 including the UK average.

FuelPercentageAverage for the UK (for comparison)
Coal5.8%3.90%
Natural Gas65.9%39.40%
Nuclear7.4%16.60%
Renewable16.1%37.90%
Other4.8%2.20%

What Is Corona Energy’s Carbon Emissions?

Corona Energy’s carbon emissions are listed in the table below. Also, note the comparison to other leading energy suppliers.

CompanyCO2 EmissionsRadioactive Waste
Corona Energy345 g/kWh0.00053 g/kWh
Gazprom282.63 g/kWh0.00043 g/kWh
Scottish Power264g g/kWh0.0004g g/kWh
UK Average205 g/KWh0.0012 g/KWh


Websites and Social Media

DepartmentContact
Customer service0800 804 8589
Sales support0800 804 8589
Emailinfo@coronaenergy.co.uk
FacebookFacebook Link
TwitterTwitter Link
LinkedInLinkedIn Link
Power cut105
Gas emergency0800 111 999

Do Corona Energy Offer Paperless Billing?


Yes, you can call 0800 804 8589 or email paperless@coronaenergy.co.uk and Corona Energy can turn off paper bills. You can be set up on myCorona, the online account management service.

What is myCorona?

 f you have an account with Corona Energy, then you are entitled to a myCorona account. myCorona allows you to manage your gas and electricity account online, without the need for bills in the mail. myCorona is available twenty-four hours a day, seven days a week.

Your myCorona online account allows you to do the following:

  • Submit meter readings
  • View bills and billing history
  • View consumption
  • Make and track a query

How Do I Set Up A New Connection With Corona Energy?


If you have a brand new building or disconnected supply, a dedicated account manager will take care of everything from arranging the supply contract to installing the meter. We make this process simple, quick and efficient so your supply can go live within 3 simple steps.

  1. Fill out a simple form
  2. Get a quote
  3. Corona Energy install your meter and then start your supply

How Will Corona Energy Read My Meter If My Business Is Closed?


AMR meter (Automated Meter Read meter) readings will continue to be automatically sent to Corona Energy. Other businesses will still work with meter reading company, Morrison Data Services, who are following the UK Government’s guidelines on non-essential working. Recently they suspended reading meters with immediate effect.

How Long Will My Move Take To Be Processed With Corona Energy?

Allow up to 30 days, there can be delays with submissions and legal documents.

Corona Energy Reviews

Trustpilot, a trusted reviewing website where customers can upload their opinions about companies, have rated Corona Energy 4 stars out of 5 based on 372 reviews. 60% of the reviews were rated ‘excellent’ the best possible score. Some recent reviews include ‘Excellent service. Very patient and efficient and ‘Very good customer service and response time’.

Corona Energy In Recent News

From a recent note, CEO Neil Mitchell announced that Corona Energy are using their Crisis Management, Disaster Recovery and Business Continuity Plan (BCP). It is in place for various scenarios, such as pandemics. Corona Energy aims to still provide their usual standard service with an ongoing focus on the wellbeing of our dedicated team.