SP Energy Networks Overview
SP Energy Networks are one of 14 distribution network operators in the UK and are a subsidiary of Scottish Power. They operate the electricity transmission and distribution networks in both Scotland and England. Their locations in Scotland are Southern and Central Scotland. In England, their locations are Merseyside, Cheshire, North Shropshire and North Wales.
Quick facts:
- Connect electricity to and from 3.5 million homes and businesses.
- On-call 24/7, 365 days a year.
- 40,000km of overhead lines.
- 65,000km of underground cables.
- 30,000 substations.
- 1.5 million customers in England.
- 2 million customers in Scotland.
Who is the CEO of SP Energy Networks?
The CEO of SP Energy Networks is Frank Mitchell.
Where Is SP Energy Networks Based In The UK?
SP Energy Networks have offices based in Scotland and England. The addresses are:
Central and Southern Scotland:
SP Energy Networks
3rd Floor
320 St Vincent Street
Glasgow
G2 5AD
Merseyside, Cheshire, North Wales, and North Shropshire:
SP Energy Networks
3 Prenton Way
Prenton
CH43 3ET
Who owns SP Energy Networks?
SP Energy Networks are a subsidiary of Scottish Power, which were acquired by Iberdrola in 2007.
SP Energy Networks Reviews
SP Energy Networks received a score of 3.6 stars out of 5 on the website Trustpilot. They were rated as ‘average’ based on 21 reviews. 76% of customers gave SP Energy Networks a review of ‘excellent’ the highest rating, with 14% giving them a ‘poor’ rating. Based on 18 Google Reviews, SP Energy Networks scored 3.1 stars out of 5.
SP Energy Networks Awards
| Event | Award | Achievement |
| 2020 Utility of the Year | Utility of the Year | Finalist |
| 2019 Network Awards | Network of the Year | Winner |
| 2019 Network Awards | The Smart Cities Award | Winner |
| 2019 Young Professionals Green Energy Awards | Analyst Award | Finalist |
| 2019 Young Professionals Green Energy Awards | Judges Award | Finalist |
| 2019 Young Professionals Green Energy Awards | Engineer Award | Finalist |
| 2019 Utility of the Year | Utility of the Year | Finalist |
| 2018 Young Professionals Green Energy Awards | Achiever Award | Winner |
| 2016 Utility Week Industry Awards Ceremony | Customer Care | Winner |
| 2016 Utility Week Industry Awards Ceremony | Customer Engagement and Capital Project Management | Finalist |
Benefits Of SP Energy Networks
Priority Services Register – Extra support to customers who may need help during a power cut.
Additional Support Services – Working with local agencies to provide free support, such as financial and social support.
Trusted Partners – Partnership with trusted local organisations, offering face-to-face relationships, giving skills training events, identifying vulnerable customers and training for the needs of customers.
Vulnerability Strategy – SP Energy Networks have a mission statement to support vulnerable customers and a set of action statements showing how they will achieve the mission statement.
Energy Bill Reduction – Free, impartial advice to reducing your energy bills.
Home Visits – Safety when getting a home visit, knowing all staff will have identity badges, along with the possibility of adding a password for extra security.
Accessibility – Ensuring everyone, regardless of any disabilities or age, can easily access their website.
Online community – Access all of the materials presented at engagements, along with a place for networking with other stakeholders to discuss topics.
Guaranteed standards – Ofgem sets guaranteed standards to make sure all distribution network operators meet the needs of customers. You are entitled to receive a payment if they fail to meet these standards.
Customer connections portal – A portal to provide you with key updates and valuable information:
- Track project progress.
- Apply for new distribution connections.
- Request a pre-application meeting for transmission connections.
- Guide you through connection information, from concept to connection.
SP Energy Networks Prices
New Connections
For more information about new connections, you can view this video that explains SP Energy Networks new connection process.
You can also view this leaflet to find out more about new connections.
| Guide Price | Guide Time To Connect | |
| Single Plot | £1,836 | 42 Days |
| 2-4 Plots | £2,710 | 42 Days |
| Temporary Supply | £1,363 | 42 Days |
For price estimates, check this link.
For quotes, check this link.
Disconnections
For more information about disconnections, you can view this video that explains the SP Energy Networks disconnection process.
You can also view this leaflet to find out more about disconnections.
| Guide Price | Guide Time To Connect | |
| Metered Supply | £1,214 | 28 Days |
| Unmetered Supply | £1,097 | 28 Days |
For price estimates, check this link.
For quotes, check this link.
Unmetered Connections
| Guide Price | Guide Time To Connect | |
| New Street | £5,611 | Available On Request |
| Existing Street | £3,408 | Available On Request |
For quotes, check this link.
SP Energy Networks Contacts, Websites and Social Media
Power cut: 105
Central & Southern Scotland: 0800 092 9290
Merseyside, Cheshire, North Wales and North Shropshire: 0800 001 5400
Connections and altercations: 0845 270 0785
Complaints: 0330 1010 444
| Social Media | Following |
| 10,846 followers and 10,499 likes. | |
| 13,449 followers. | |
| 15,000 followers. | |
| YouTube | 3,640 subscribers. (Scottish Power) |
| 1,044 followers. |
ScottishPower Fuel Mix 2019/20
Below is a table of Scottish Powers’s fuel mix for 2019/20.
| ScottishPower Tariffs | ||||
| Energy Source | Green Tariffs (1) | All other Tariffs (2) | ScottishPower Total Fuel Mix (3) | UK Fuel Mix (4) |
| Coal | 0% | 5% | 4% | 4% |
| Gas | 0% | 62% | 50% | 39% |
| Nuclear | 0% | 7% | 6% | 17% |
| Renewable | 100% | 21% | 36% | 38% |
| Other fuels | 0% | 5% | 4% | 2% |
| Total | 100% | 100% | 100% | 100% |
What Is SP Energy Networks’ Green Performance?
Scottish Power produces 100% green electricity and their parent company Iberdrola, is currently the leading producer of wind energy worldwide. Scottish Power has also invested in producing and selling low-carbon hydrogen, with a target of producing 5GW of low carbon hydrogen by 2030.
SP Energy Networks have recently announced two green efficient schemes.
SP Energy Networks is working with Ofgem and the Energy Networks Association. This is to create roughly £300m to support a green economic recovery from Covid-19. The investment will also help speed up the UK’s transition to Net-Zero.
SP Energy Networks launched Zero Carbon Communities, to help guide communities along the journey of the UK’s plan to become Net-Zero. Zero Carbon Communities will provide a unique plan to advise local communities of the steps they can take to ensure the Net-Zero transition is smooth and stress-free.
| Environmental Impact | ||||
| CO 2 Emissions | 0g per kWh | 326g per kWh | 264g per kWh | 198g per kWh |
| High Level Radioactive Waste | 0g per kWh | 0.0005g per kWh | 0.0004g per kWh | 0.007g per kWh |
SP Energy Networks In Recent News
SP Energy Networks recently announced the rollout of new green efficient drones. The drones will be used for inspecting lines, a role which was previously done by carbon heavy helicopters.
Drones will perform assessments of the transmission network across Southern and Central Scotland, aiming to keep with their target of a net-zero future and reducing carbon emissions.
SP Energy Networks Key Financial Data
In 2019, SP Energy Networks saw profit fall by £53.4m due to a decrease in dividends received from the company’s subsidiaries.
| 2018 (£m) | 2019 (£m) | |
| Net Profit | 279.9 | 226.5 |
| Total Assets | 1,823.6 | 1,823.6 |