EDF Energy – Contract Renewal’s Supplier Guide 2021

About EDF Energy

EDF belongs to the ‘Big Six’ energy suppliers in the UK. It supplies electricity and gas to homes and businesses in the United Kingdom. It was founded in 2002 and it now has offices in London, Exeter, Sunderland, Hove, Crawley and Barnwood. Based on the reviews from customers, EDF’s TrustScore is 4.3, which translates to ‘excellent’. The score takes into consideration almost 14 000 reviews.

Moreover, based on the annual survey of energy customers – the Uswitch Energy Awards, in 2020, EDF won the title of the Best Large Supplier in two categories: ‘Easiest to Switch to’ and ‘Best Deal for You’.

EDF’s offer

The tariffs commonly picked by clients can be found in the table below.

the name of the tariffwhat it offers
Standard Variable tariff  • variable rates   • customer support   • no early exit fees   • no tariff end date
Easy Online tariff   • you can manage your account fully online    • 24/7 customer support available online    • early exit fees apply    • fixed rates until the end date

You can compare different tariffs offered by EDF and get a quote here.

In addition to that, EDF offers a selection of smart technology devices like thermostats and smart meters that make it easier for you to monitor your energy consumption and save money. EDF also offers special tariffs for those who own Electric Vehicles or are thinking of acquiring one. Their EV deals include low-cost installation of charging stations and tariffs for the vehicles that start from 13.75p per kWh, all day.

Payment options

EDF allows you to pay your electricity and gas bills in many ways including:

  • EDF’s payment phone line
  • EDF’s mobile app
  • Direct Debit
  • Cash or cheque
  • Prepayment
  • Pay As You Go method
  • Bank transfer

If you want to pay for your bills online or using the mobile app you can register here.

Extra services

In addition to supplying gas and electricity, EDF Energy offers boiler cover and home emergency cover that protect customers in case there are any problems with their boiler or pipes.

Boiler cover ensures that if the boiler breaks or heating controls break, an engineer will come quickly to fix it. It covers repairs to the boiler and controls, and if you pay more, you can include radiators or even get a financial contribution towards replacing the old boiler with a new one.

Home emergency cover, also called home emergency insurance, includes all types of incidents like the central heating system breaking down, a boiler needing repair, pipes bursting, or even if you get locked out of the house.

These two options allow you to make sure that all problems will be dealt with immediately. Moreover, getting such insurance from EDF Energy might be a cheaper, more convenient option than hiring an independent technician.

Basic boiler cover starts from £1.99 a month. However, it’s advisable to purchase a more expensive one to have access to more services. More advanced packages that include free boiler services cost between  £10-£20 a month. Home emergy cover is more expensive as it covers more potential repairs. Prices range from £8 – £40 a month depending on which emergencies you want to include.

How green is EDF?

EDF is a leading renewable energy company. It specialises in wind power and it owns 36 wind farms. It also uses solar energy and promotes battery storage technology. It owns one of the largest operational battery storage units not only in the UK but in the whole of Europe. Moreover, EDF Energy is the UK’s biggest generator of zero-carbon electricity. That makes it a great choice for those wanting to be getting their energy from renewable sources.

Renewables are the most important source of EDF’s energy supplies but the provider also operates 8 low-carbon nuclear power stations and has a few coal and gas stations.

EDF Energy’s Fuel Mix

Each year energy providers in the United Kingdom must report which fuel sources they use. Each supplier generates its electricity supply using various sources that can be found in its Fuel Mix. The table below contains the information on the EDF’s energy mix for the year 2019/2020.

 CoalGasNuclearRenewableOther
EDF Energy’s fuel mix3.5%9.3%66.6%20.5%0.1%
Contribution to EDF’s carbon emissions49%49.3%0.0%0.0%1.7%

How to switch to EDF Energy?

Switching your energy provider to EDF is very simple. If you think like EDF’s offer is the right one for you, follow these steps:

1. Get a quote and pick the right tariff.

2. EDF will contact your current supplier.

3. Wait for EDF to contact you about meter readings.

4. Wait for the information that the switch has been completed.

It’s always worth reviewing the energy market and comparing available offer to ensure you are getting the best deal. Energy prices can change each year so when that happens it’s a good idea to switch toa different provider that offers more competitive prices.

Reasons to switch to EDF Energy

EDF Energy is one of the most important energy providers in the UK and many customers switch to their services each year. There are a number of reasons explaining why picking this supplier is a good idea.

  1. Great customer service and excellent reviews.
  2. The straightforward process of making the switch.
  3. Zero-carbon electricity.
  4. Referral code giving you £50 every time your friend chooses EDF.